Automotive Service Advisor Apprentice

Company Information
Come join us in building a career with one of the fastest growing Automotive businesses in Northern Colorado. We are a full-service, family-owned automotive company that has been a cornerstone business serving the automotive needs of our customers since 1908. The Yoder Family of Companies is a full suite of Automotive sales, service and finance companies that has been in business for over 110 years and proudly employ nearly 300 people and growing strong.
Truck City is a part of the Yoder Family Companies
To learn more about who we are, the services we provide and our commitment to customer safety and satisfaction, visit Truck City Service Center, to read our story and more!
Rental Desk Support- Create and manage rental agreements in accordance with company policy and insurance requirements.
- Review rental terms, rates, and service charges with customers to ensure clear understanding.
- Perform walk-around inspections and document vehicle condition prior to rental.
- Collect payment and process returns, ensuring accurate billing.
- Assist the warranty clerk in submitting warranty claims, particularly for GM warranty submissions.
- Help verify repair documentation and gather necessary information for processing claims.
- Collect and file required documents for audits or claim validations.
- Shadow Service Advisors and Technicians to build understanding of basic vehicle systems and repair timelines.
- Participate in dealership or manufacturer-provided training as required.
- Take initiative to understand scheduling, upselling, and customer follow-up processes.
Do you have the necessary education and experience?
- High school degree or equivalent.
- Bilingual skills (especially Spanish) .
- Prior retail, rental, or customer service experience preferred, but not required.
- Interest in the automotive field and a desire to grow into a Service Advisor role.
What are the total Rewards?
- CULTURE!!!
- Hourly, Non- Exempt: $19-$23 DOE
- Competitive vacation time, sick time, and paid holidays.
- Company owned Early Childhood Education Center with deeply discounted rates, profit sharing, and 401(k).
- Health, dental, vision, pet insurance, and employer-paid life insurance.